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Customer Complains Solution  |
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This Customer Complains Solution
is to record customer, employee and other operational
complains and to plan & track action items & follow-up tasks. The goal of this software is to reduce the
number of complains becoming cases.
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Challenge |
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In the process of
sales, there are bound to be disagreements
between any two parties. The primary
challenge of this process is then to: |
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To identify, log, and track complains received |
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To track case related activities |
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Solution |
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To meet
the above challenge, our Customer Complains Solution lets you identify and log complains and
ensure that the complains do not lead to case. |
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Ability to log & track complains |
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Log complain resolution & follow-up
activities |
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Benefits |
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One
central place to track all complains |
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Resolve
complains before they end up into case |
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Extensive reporting capabilities |
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Document
storage and archival |
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Key Capabilities |
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Customizable solution as per your needs |
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Generate extensive reports |
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Web based solution |
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Documents storage and
retrieval |
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Banks | Brokerages | Insurance Companies | Credit Unions
| Money Service Business | Futures Merchants | Thrifts | Mortgage Companies | Mortgage Brokers | Mortgage Lenders | Mortgage Originators| Mutual Funds | Casinos | Card Clubs | Shippers | Receivers | Data Processors | Casinos and
Mortgage Brokers | Bank Software | Brokerage Software |
Compliance Software | Credit Union Software |
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